Telehealth FAQs
General Information
How do I check-in for my appointment?
Click HERE for the step by step instructions. (English/ Español)
Is Telehealth Private?
Just like a regular doctor’s appointment, your telehealth visit will be private and confidential. What you say during your visit can only be seen and heard by you and your health care team.
Is There a Cost for a Telemedicine Appointment?
You will be billed for your telehealth video visit appointment the same as if you were seeing your health care provider in person.
Do you take insurance?
Yes. We accept most private insurance plans as well as Medicaid, Medicare, and Children’s Health Insurance Program (CHIP). Our goal is to help you access healthcare and maintain wellness regardless of your insurance or ability to pay. If you have financial concerns about receiving services, please ask to see a Patient Services Representative.
Contact and Appointment Information
Do I need an appointment?
Yes. Telehealth video visits are by appointment only. Please call 352-518-2000 or click here to request your appointment! Same day visits are available.
What is the average cost of a Telehealth visit?
If you have insurance and it requires a co-pay, you will be asked to pay that amount at the time of your visit. We accept cash, money orders, and credit cards. If you do not have medical coverage a Patient Services Representative can help you determine your eligibility for the Discount Fee Program. The Discount Fee Program is available based on income and family size. All charges for services provided are discounted based on the Federal Poverty Guidelines.
Are interpreter services available?
Yes. Premier Community HealthCare has free translation services available. Request this free service prior to your appointment day.