Patient Rights and Responsibilities

Premier Community HealthCare Group, Inc. — Revised 6/5/2023

Florida law requires Premier Community HealthCare Group, Inc. to respect your health care rights and that you respect Premier’s right to expect appropriate patient behavior. Below is a summary. A copy of the full legal text is available upon request.

A Patient Has a Right…

To know their health care rights and responsibilities
To know what rules and regulations apply to patient conduct
To be treated with courtesy, respect, and with appreciation of their individual dignity
To protection of their privacy and confidential handling of medical records
To be given the chance to approve their release of records except when required by law
To a prompt and reasonable response to questions and requests
To know what health care services are available at the facility
To refuse treatment, except as otherwise provided by law
To know the identity of health care providers responsible for their care
To receive information about their diagnosis, planned treatment, alternatives, risks, and prognosis
To participate in decisions involving their health care
To receive care in a safe setting
To be free from restraints and seclusion unless medically necessary
To formulate advance directives
To be informed of patient charges for services
To file grievances regarding patient care without fear of retaliation

A Patient Has a Responsibility…

To provide accurate and complete information about present complaints, past illnesses, medications, and other matters relating to their health
To report unexpected changes in their condition to the responsible practitioner
To follow the treatment plan recommended by the practitioner primarily responsible for their care
To keep appointments or provide notice when unable to do so
To follow the organization’s rules and regulations
To treat all staff, other patients, and visitors with courtesy and respect
To meet financial obligations for care received

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